FAQ's

Via the website, by emailing us on info@thegrazeguys.co.uk 

Our bookings close 6pm Thursday before the coming weekends for delivery and collections of Graze Platters. This is subject to availability.

For any Graze Tables this will need to be a minimum of 14 days in advance. 

We will always do our best for any last minute plans so reach out to us via our booking page.

Any orders are subject to availability book early to avoid disappointment.

We deliver platters to the below postcodes only:

CM1 | CM2 | CM4 | CM11 | CM12 | CM13 | CM14 | CM15 | SS5 | SS6 | SS7 | SS11 | SS12 | SS13 | SS14 | SS15 | SS16 | RM1 | RM2 | RM3 | RM11 | RM12 | RM14

Minimum spends and delivery charges may apply.

For Graze tables we do travel further afield for more details drop us an enquiry via the below.

We offer a free collection service.

All platters must be paid for in full at the time of booking, when booking a table a deposit will be arranged, the full balance must be paid 3 days prior to your of booking

Please refer to our 'booking with us' page for further information

We are open Friday evenings 6pm-10pm Weekends and Bank Holidays 9am-6pm. We can cater outside these hours on request with min spends

Yes we can, but we advise you to refer to our allergens section on our Terms & Conditions. Although we will do our best to ensure your order is allergen free, we do not work in an allergen free kitchen.

Please refer to our T&Cs page for information about allergens 

For Graze Boxes & Platter deliveries you will be sent a reminder notification between 24-48 hours before And your graze box delivery will arrive between the given/requested time 10am-2pm or 2pm-6pm.

For Graze Box & Platter collection, you will be asked to arrive at a specific time and a member of the team will bring your Box or Platter to you at outside our HQ

We required a minimum of 60-90 minutes to fully install your bespoke Graze Table. And parking is required on site. 

Our team will arrive at the booking location in Personal Protective Equipment (PPE) as a health ands safety precaution

Our team will dispose of any waste as a result of the installation.

Yes, we are fully insured to prepare, deliver and install.